Refund Policy

Effective Date: June 09, 2026

GET PROMO LLC, doing business as GET PROMO ("Company," "we," "our," or "us"), is committed to customer satisfaction. We stand behind the quality of our services and offer a 30-Day Full Refund Guarantee subject to the terms below.

1. 30-Day Full Refund Guarantee

Clients may request a full refund within thirty (30) calendar days from the date of purchase.

If a refund request is submitted within the 30-day period, the client will be eligible for a full refund of the amount paid.

2. How to Request a Refund

To request a refund, please contact us with:

  • Your full name

  • Order or invoice number

  • Email address used for the purchase

  • Reason for the refund request

Refund requests may be submitted via:

Email: Info@getpromollc.online

3. Refund Processing

Once approved, refunds will be processed to the original payment method used during the purchase.

Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

4. Chargebacks

We encourage clients to contact us directly regarding any billing concerns before initiating a chargeback or payment dispute. Most issues can be resolved quickly through our support team.

5. Business Disclosure

This website and all services are operated by:

Legal Entity: GET PROMO LLC
DBA (Doing Business As): GET PROMO
Website: getpromollc.online

Payments, invoices, receipts, and billing descriptors may reference either GET PROMO LLC or GET PROMO. Both names refer to the same business entity.

6. Contact Information

For refund requests or billing questions, please contact:

Email: info@getpromollc.online
Phone: (929) 217-7209